FAQ
What would you like to know?

You will need to submit photos of both sides of your government-issued identification document, along with portrait for the new ID.

It typically takes 5 to 10 business days.

You can pay the application fee using international credit cards, Google Pay, Apple Pay, or various cryptocurrencies.

CAFECA only shares identity information with user consent. Users are informed of the requesting organization, the intended data usage, and the data content before consenting, all under the regulation of the General Data Protection Regulation (GDPR).

The digital public identity card is valid for 1 year, with the option to apply for extensions as needed.

All orders are final and non-refundable. For more details on refund terms, please refer to: https://isun.id/termsService